Returns
Product Returns
If for any reason you are not entirely happy with your purchase you can return it to us either for exchange or refund within 14 days of delivery.
On receipt of your purchase you must e-mail us within seven working days to notify us of your intention.
A full refund or exchange will only be given when we have received the returned goods.
Items must be undamaged, and unused and in the original packaging.
We can only credit a refund to the original purchasers card.
The delivery cost for returned goods are the customer's responsibility, except for damaged, faulty, or incorrectly supplied goods.
Please Note:
- Delivery charges (and any duties or taxes paid for overseas shipping) are not refundable.
- The cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
*Items excluded from this policy are any special orders; earrings; hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.