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Returns

Acceptance of your Order

The display of any of the products on our website is not an offer to sell, and we at printer+tailor shall be under no obligation to supply goods, until a contract is entered into through payment being accepted and the product being in stock.

If you place an order with us, this will be your agreement to place an order to purchase our products at the specified price.

Upon receipt of your order we will e-mail an acknowledgement to you as soon as possible.

Provided the goods are in stock, available at the specified price, and your payment has been approved they will be dispatched within two working days.

If the items are out of stock we will inform you by e-mail of the next expected delivery date.

No other product will be sent in its stead without your consent.

If you do not respond to our e-mail detailing the unavailable items then the rest of your order will be processed and dispatched in the normal way.

Product Returns

If for any reason you are not entirely happy with your purchase you can return it to us either for exchange or refund within 7 days of delivery.

On receipt of your purchase you must e-mail us within three working days to notify us of your intention.

A full refund or exchange will only be given when we have received the returned goods.

Items must be undamaged, and unused and in the original packaging.

We can only credit a refund to the original purchasers card.

The delivery cost for returned goods are the customer's responsibility, except for damaged, faulty, or incorrectly supplied goods.

We are unable to accept returns of items especially made or cut to order.

Payment

All prices stated are inclusive of VAT where applicable.

Payment can be made securely online.

If you wish to pay by another method please contact us by using the contact us page and we will try to oblige.

All online payments will be subject to validation checks by the card issuer and processed using a secure server.

For security purposes no card details are handled by printer+tailor and payment processing is passed to our secure transaction suppliers.

We only trade in pound sterling regardless of the country of origin of the purchasing card.